TERMS & CONDITIONS

What happens if you are not happy?

OUR COMMITMENT TO YOU


APOS provides a full clinical service in conjunction with an orthosis or prothesis. Everything we supply is bespoke or custom-made to the specifications of each, individual patient and designed to meet the needs of that individual. We work hard to ensure that all patients have a positive experience of our service and a good outcome from using their device.

What to do if you’re concerned or unhappy with the service or item you have received from us?

Get in touch on 091 796983 and inform us of your concerns. We will do everything we can to address these and resolve your concerns.

The enormous variety in patient needs, designs and medical conditions mean that items may need to be reviewed and adjusted over time. We guarantee our services for 6 months from fitting and are happy to see you again in one of our clinics free of charge within that time. We will repair, adapt or replace parts as necessary if required.

In the extremely rare circumstance where we can’t resolve an issue and can’t reach a satisfactory outcome for the patient we can issue a refund. However, this will be after all devices supplied by us are returned to APOS (less the initial assessment fee which will be retained).


98%


Satisfaction

98% patients that say they have had a good or better experience with APOS

6 Month warranty


Guarantee

No charge for repeat appointment or alterations within 6 Months

Our commitment


Your needs matter

We will work with you to get the comfort and function of your device right for you

Not just a number


Care expressed

As a care-provider your well-being now and into the future matters to us

Restoring Functional Independence

APOS Ltd is an Irish owned, specialist clinical, Prosthetics and Orthotics provider. We are involved in Gait Analysis and the manufacture and fitting of specific Prosthetic and Orthotic devices to clients with a wide range of pathologies.

We pride ourselves in our innovative and creative design and we strive to provide the highest quality services for our patients.

Atlantic Prosthetic Orthotic Services Ltd Company Registration Number 352490